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EDUCATION
B.A. in Mass Communication, 2002
Major: Print Journalism
Texas
State University, (formerly known as Southwest Texas State University)
San Marcos, TX
PROFESSIONAL EXPERIENCE
Teacher Assistant
McCallum High School
Austin, TX, 2005-present
*Assist
classroom teachers in educational activities for 20 special needs students.
*Help students with feeding, dressing, toilet
training and personal hygiene.
*Demonstrate patience and understanding, while maintaining a fun, learning environment.
Substitute Teacher
Austin ISD
Austin, TX, 2002-2005
*Managed
classes of 15-30 students while maintaining a positive learning environment for them.
*Verified attendance roster and reviewed students assignments
before final grade was given.
*Explained lesson instructions in a concise manner and helped students with their assigned
work.
Customer Care Representative I
Cingular Wireless
Austin, TX, 2004-2005
*Handled
35-40 calls per day and resolved account inquires in a timely fashion.
*Adjusted rate plans and invoices and processed
online payments.
*Problem solved effectively and provided excellent customer service.
Special Collections Student Worker II
Alkek B. Library
San Marcos, TX, 1999-2002
*Filed
and photocopied material. Completed data entry and distributed mail.
*Assisted with setting up art exhibit openings and
helped patrons find books and magazines.
*In charge of opening and closing Special Collections art gallery every weekend.
ADDITIONAL EXPERIENCE
Tutor-
VICTORY Program Austin,
TX 2005
